Es Saadi Marrakech Resort - Palace

Beautiful hotel

Pros: Fabulous hotel in beautiful setting. We stayed in a Ksar which was perfect for a family of 4 with teenagers. Lots of privacy and space to relax. Breakfast can be delivered to your room but I would definitely recommend going to the restaurant to experience the wonderful Moroccan/French breakfast buffet. Concierge was really helpful with booking trips and restaurant recommendations.

Cons: Service from housekeeping/room service could be improved.

Pros: Breakfast was on point, delicious and also had my first hammer massage and was good

Cons: Some of tge staff were not friendly at all.

Perfect hotel, would stay again if in Marrakesh.

Pros: The hotel was fantastic, staff couldn’t do enough for you. Just a fantastic stay.

Cons: There was nothing I didn’t like.

Lovely oasis in the middle of bustling Marrakech

Pros: Lovely luxury but relaxed hotel with extremely helpful staff

Cons: Not many nice little touches/extras which I would expect from a five star hotel e.g. sunglasses cleaning, fruit platter by the pool in the afternoon, last day message, that sort of thing.

The Ksar experience

Pros: Wonderful place to stay - chose it as it was close to Medina while offering an oasis of calm in a lush environment. And it didn’t disappoint! We chose a Ksar to experience the closest authentic vibes and it was amazing. The few photos on Booking don’t come close to reality: large spaces, well maintained, spotless, fresh flowers, spacious terraces, comfy beds, everything was close to perfection. The free mini bar was great, and always promptly refilled. The staff was amazing, kind & prompt with everything we could ask for. The breakfast was diverse & the msemen is ablosutely wow, best we had in Marrakech. The pool & spa are also top noch. And the sound of he birds is the perfect relaxing background!

Cons: Things that can be improved: The Ksars are promoted as being soundproof. The one we had was not - you can hear every move from the bedrooms, from cars passing to people talking & nature sounds. At first we had the impression we didn’t close the window. Pool service is very slow, if you want something fast, best go to the pool bar.

Ksar was amazing!

Pros: The service was amazing and the property is lovely. Breakfast was amazing!

Pros: Beautiful hotel in a great location, helpful and friendly staff

Cons: A small matter for improvement is the [free] wi-fi - which works reliably in the hotel itself but does not [i.e. keeps dropping out or is often unavailable] in the area around the pool.

Wonderful stay and can’t wait to return!

Pros: On arrival we were unexpectedly given a free room upgrade and an early check in, thank you so much Ayab! Breakfast was amazing…beautiful grounds…spacious rooms…All staff were always super friendly… We will miss Noman (reception) …his smile, friendly chats as well as offering delicious Moroccan tea and snacks. Hayat in housekeeping ensured we had everything needed for a comfortable nights sleep. We will definitely return 😀

Solid all-around hotel in Marrakesh

Pros: Good location with spacious shared area. Rooms were spacious and nicely equipped. Staff were very friendly and attentive. Quality of food at breakfast and pool side

Cons: Spa experience was poor. Facilities were half working and the masseuses were hit and miss. Too expensive for the value. Breakfast area was too large and was taking a lot of time to be served. Pool area service and experience too slow. Only one of the two pools heated forcing guests to either swim all in the small pool with the babies or get cold in the larger one

Amazing

Pros: Beautiful grounds and facilities , Luxurious and clean Very helpful and friendly staff . Big shout to the most helpful ladies in the spa their kindness made us feel so welcomed , always smiling and extremely helpful. Es Saadi you definitely exceeded our expectations and we will definitely come back soon .