Riad Shaloma

Pros: Walking distance from all the tourist spots. The breakfast was delicious and the staff very nice.

Cons: You can not reach the front door of the riad by taxi. You need to walk a little around narrow streets. The signs are there and is not a big problem. Our room on the ground floor smelled of mold but it was managable.

Very friendly staff

Pros: The staff is very friendly and helpful. The locations very good. It was clean and very nice. The breakfast was good. It has a nice rooftop.

Very nice & comfortable!!

Pros: The riad is cute and confortable, but the staff make the real difference. Thank you for the hospitality.

Atmospheric place with accommodating staff

Pros: The staff were very accommodating. Meeting us at the gate and explaining how not to get lost was great. Breakfast was always fresh and filling and the meal we had on new years eve very tasty. It was a short walk to the souks. Omar even went to buy us a pack of playing cards when we asked if he had any.

Cons: We had a couple of extra services, such as airport trips and a run into the Atlas Mountains. It wasn't until we left that I was told these needed to be paid in cash. I was not allowed to pay by card. Even though I had paid the riad electronically. This was not helpful. It cleared out the last of my local currency, Euros and Sterling. It was winter but it was hard to get the room warm and stay warm at night. We made use of the extra blanket and kept the air conditioning on hot.

Would come back

Pros: Really enjoyed my night at the Riad. The host was super friendly and helpful. The three course dinner was delicious.

Cons: No complaints.

Brilliant thanks to Hamid!

Pros: The property was located very close to the main attractions. Our stay was brilliant, we were looked after by Hamid who was nothing short of excellent, he went above and beyond to ensure we were comfortable and had everything we needed during our stay. If ever we needed any assistance, he was available day or night, and our time in Marrakech would not have been the same without his help. We can’t thank him enough for all of his hard work, it was an absolute pleasure to stay here and we would not hesitate to recommend this Riad to our friends and family.

Pros: The stay in this property was great. The host (Mr Hamid) welcomed us nicely and made the stay comfortable and enjoyable. I would highly recommend staying in this Riad.

Thank you

Pros: Omar was very helpfull with every detail of our trip. He gided us through the most important places to visit and what to be aware of. The riad was our confort point, with all the necessaire conveniences, air conditioning and a perfect place to rest. An absolute point to not forget in you trip is to book a dinner in the Riad! We absolutelly loved it, and must give a special thank you for providing us the best marrocan food experience. Also, we enjoyed the breakfast riad provided. Very tasty. Thank you very much

Cons: Nothing to point

Great.

Pros: Very good value for money. The staff was very helpful.

Cons: Location

Excellent customer service by Omar and Hameed

Pros: Customer service was great Omar and Hameed were very friendly and helpful Omar and Hameed both came to receive us from outside the old town wall where hotel shuttle had dropped us Hotel shuttle driver Hisham was also very friendly Omar showed us how to get to important historical sites Hameed served us very delicious traditional breakfast