Neville
8/10
Switzerland 🇨🇭
Perfect Riad for an authentic Moroccan experience 👌 👏 🙌 ✨️ 😍 👍
Pros: Lovely staff. Frederick was really lovely and did a super good presentation of the Medina when we arrived, including where the best places were to eat, shop, places to avoid and security tips for walking around the Souks. She madebus feel welcome, safe secure and reassured. Sayeed was the best host, he was really wonderful and nothing was too much trouble. His hospitality was superb, his breakfasts were amazing and his Moroccan mint tea was the best. The Jacuzzi was a nice touch also. And it was clean. The courtyard was lovely. Breakfast on the terrace was wonderful. I will miss Sayeed, Breakfast on the terrace and the mint tea. Air conditioning was working fine, which id great.
Cons: It was a bit expensive but that's because we needed two rooms because we are a family of four. There was a bit of a smell that came from the pool in the courtyard, which was a little disconcerting and not so pleasant. The wifi code needs to be written on the room information. The showers were not so great but there's not a lot that they can do about the showers.The water pressure was a little bit on the weak side.
Martin
8/10
Hong Kong 🇭🇰
Pros: The staff were really friendly and helpful and they contacted us a few times before we arrived. They also helped us get into a nearby very good restaurant at short notice. The breakfast was very generous in what was offered. The room was comfortable with a large bed.
Cons: The riad was tucked away down a back alley off the Medina so it was a bit of a walk in. The shower in the bathtub was a bit awkward and required you to step in very carefully to avoid slipping. The curtain over the main door didn't pull completely across so people passing by could see you in the room at night with the light on.
Stewart
9/10
United Kingdom 🇬🇧
Very nice place to stay, good base to explore the city.
Pros: Siad was a great manager. Nothing was too much trouble for him. Location was good, breakfast was just right to start the day. The only issue is the lack of sound proofing so any guests coming or going, or speaking in the common areas can get noisy.
Cons: General noise.
Nelli
8/10
Austria 🇦🇹
Pros: Terrace. Said and Saida were very helpful; Frederique was supportive, providing useful tips and guides.
Cons: It would have been nice to have slippers in the rooms as the floors were quite frosty.
Amy
9/10
United Kingdom 🇬🇧
A wonderful week exploring Marrakech and the wider area. I would fully recommend staying here!
Pros: Frederique was a lovely, welcoming host. We especially enjoyed the mint tea and explanation of the area on arrival. He really looked after us for our whole stay and the breakfasts were lovely. The location was very central - only a 5-10 minute walk to the main square where we could be picked up for excursions outside of the city.
Cons: If you use the airport transfer service, make sure to either pay the taxi driver directly and make a note of it, or pay through the riad. If someone in the square picks up your bags for you, give them a tip but not the full €20!! Everything else was great and the Riad were really kind to us when we realised we might have made a mistake.